Rush Fees and Urgent Orders
Rush charges are necessary to move your order to the front of the production line when you have a close "required by" date. Otherwise, orders are processed in the order received, and go to the back of the line, which can be 2-3 weeks for garments, and 4-6 weeks for cake jewelry.
Rush fees are not the same as rush or expedited shipping. For instance, if you order rush production with ground shipping, the shipping time alone could still take a week, dependent upon on your location. While most of our orders ship from the Los Angeles area, some engraved or personalized items also ship from Indianapolis and Minnesota. Many of our favors ship from our facility in Georgia. If you are in a big hurry for your order, it's always best to upgrade your shipping to 2nd Day Air or Next Day Air.
If you do not allow us enough time for processing, we may find it necessary to contact you and ask you to pay for upgraded shipping so you'll receive your order on time. If you have questions, please do not hesitate to contact us at 310-371-2060.
The Staff at Advantage Products Group, LLC